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  • Building your vehicle
    • Solar

      • solar module
      • Foldable solar modules
      • solar controllers
      • installation materials
      Electrical System

      • Complete systems
      • Charge by Generator
      • Charging from Shore Power
      • 12 & 24V in the Vehicle
      • 230V in the Vehicle
      • more (3)
      Heating

      • Heaters
      • Air Ducting
      • Equipment
      • Spare Parts
      • Dieselstove "Siberia"
      Water

      • Grey Water
      • filter water
      • Fill Water
      • Use Water
      • Heat Water
      • more (1)
      Interior

      • Furniture Building System "Steck+Weg"
      Cooking
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      Body Parts

      • Securing of Cargo
      • Wheel Arch Extensions
      • Headlights
      • Specials
  • Expedition Equipment
    • Canister & Buckets

      • solid
      • collapsable
      • Accessories & Miscellaneous
      Recovery & Digging

      • Sand Boards & Accessory
      • Shovels
      • Straps & Ropes
      • Air & Tire
      Air Vents

      • Air Vents
      • Thermal Insulation Window Blinds
      • fand
      Stow & Mount

      • In the vehicle
      • To the vehicle
      Electrical Equipment

      • Lamps etc.
      • Solar Bags
      Outdoor Living

      • Kitchen
      • Bathroom
      • Furniture
      • Awnings
      Sports & Recreation

      • AirBuddy Diving Device
  • tiger-Original
    • tigerexped heat

      • Camper-Kits - Complete heating installation sets
      • Heating installation kits VW T4, T5 & T6
      • TWIN 2-Kit double parking heater system
      • Marine-Kits
      • Mounting accessories parking heaters
      tigerexped power

      • tigerexped power basic
      • tigerexped power pro - Complete electrical packages for demanding projects
      tigerexped power parts

      • DC power distribution with single components
      • DC power distribution with distribution block
      • mounting panel 1 1/8"
      • switches
      • circuit protection
      tigerexped solar

      • Rigid solar panels
      • Super flat modules
      • Foldable modules
      • Shadow parker kits
      • Accessories & installation material
      tigerexped water

      • Water Pumps & Accumulator Tanks
      • Warmduscher-Kits
      tigerexped for you
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tigerexped

  • Building your vehicle
    • Solar
    • Electrical System
    • Heating
    • Water
    • Interior
    • Cooking
    • Tools & Supplies
    • Body Parts
  • Expedition Equipment
    • Canister & Buckets
    • Recovery & Digging
    • Air Vents
    • Stow & Mount
    • Electrical Equipment
    • Outdoor Living
    • Sports & Recreation
  • tiger-Original
    • tigerexped heat
    • tigerexped power
    • tigerexped power parts
    • tigerexped solar
    • tigerexped water
    • tigerexped for you
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    • Special products for workshops
  • help center
    • FAQs Article
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    • FAQ Meda & cooperarions

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  1. StartStart
  2. help center
  3. FAQs Return
Return
Items do not fit or do not like?!
According to our cancellation policy, cancellations must be registered, preferably in writing, stating all relevant order data (customer name & number, order and/or invoice number) and listing the items to be returned and their quantity. We will send a return note by email to the address given in the order. This must be enclosed with the return so that it can be clearly allocated and refunded as soon as possible after receipt and inspection of the goods. Please order replacement items separately.
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Complaint
Even though we take great care to avoid them, mistakes can happen. If something has been delivered incorrectly, damaged or incomplete, please send an email with all relevant information about the order (customer name and number, order and/or invoice number, description of the error) and a photo evidence, gladly also a callback number. We apologise for any inconvenience caused. We will get back to you as soon as possible and together we will see what replacement will make both parties happy.
In the event of an unjustified complaint, we reserve the right to charge for the costs of inspection and return.
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Technical defects & complaints in the event of technical problems
Should technical problems and malfunctions occur, we can only help if they are described very specifically (and honestly) and preferably documented with photos. Please always state the error code and describe the problem and the general conditions under which it occurs as precisely as possible and add installation photos. We always try to rectify faults by remote diagnosis before anything has to be removed and sent in. If the malfunction occurred due to installation or operating errors, a sent-in unit would probably run without problems on our test stand. Therefore, if our test does not reveal a malfunction, we reserve the right to charge for the cost of the test and return and we will not be able to do anything or repair anything. Please note: A problem caused by incorrect installation or operating errors will reoccur sooner or later, even after repair or with a replacement unit. In addition to the exact error description, customer and order data incl. call-back number are of course also necessary.
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Exchange article
In the event of a cancellation by the customer, replacement items must be ordered separately. We will refund the purchase amount after receipt and examination of the return. In the case of complaints, exchange deliveries will be agreed individually with our staff.
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Return registration

You can register a return here:

*Compulsory for return reason "item is defective", helpful for wrong delivery (picture of wrong item label)
Allowed file types: png, jpg, jpeg, bmp, gif, pdf / file size: max. 8 MB

Upload image(s)*

I hereby consent to my personal data provided above being stored and used for the aforementioned purpose in order to respond to my inquiry. Consent can be revoked at any time. For more details on the processing please refer to our data privacy policy.

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tigerexped
offroad · overland · equipment

tigerexped is your store for the conversion of campers, offroaders and exmos. We put an end to your search across the internet, because here you can find everything from one source.

Our claim: a travel-proven, sensible assortment without profit-optimized frills. tigerexped dedicates itself to this motto since an Asian "expedition" (short: exped) in a T3 syncro with tiger stripes.

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Our customer support processes written inquiries daily, Monday - Friday: 9:00 a.m. - 3:30 p.m.

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