Queensize Camper – Tips, Support & Repair Instructions

1. Frost Protection for Queensize Camper Taps and Showers

Even small amounts of residual water can damage seals, cartridges or other components when they freeze. Taps, showers and water lines should therefore be drained completely before winter storage or whenever freezing temperatures are expected.

1.1 Protecting taps against frost

Queensize Camper cold-water taps and older hot-water taps are fitted with a non-return valve. These taps must therefore be blown out from the pump side.

1. Open the cartridge and move it to the centre position.
2. Open the start/stop aerator and place the spout in the sink so that the water can drain out completely. Better still, unscrew and remove the aerator entirely.
3. Blow out the water lines from the pump side.

Tip: Install a permanent drain or blow-out connection

To make winter draining particularly easy, you can install a permanent connection point in your water system:

1. Install a Queensize Camper bulkhead quick coupling using a T-piece downstream of the pump and, wherever possible, at a low point in the camper.
2. Connect the matching quick-coupling plug to a sufficiently long hose.
3. Once connected, the water can be drained or the line can be blown out through the hose.

1.2 Protecting showers against frost

For Queensize Camper showers, the manufacturer recommends the following procedure:

1. Open the cartridge and shower head and move them to the centre position.
2. Wherever possible, blow out the water lines from the pump side.
3. Only then disconnect the shower hose and drain it completely.

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2. Identifying and Repairing Frost Damage

If freezing temperatures arrived unexpectedly, seals or, in more severe cases, mixer cartridges may have been damaged. Many of these spare parts are easy to replace and cost considerably less than a completely new tap. Frost damage may look like this:

During the repair, the damaged components on the spout are replaced and then secured again using the grub screw [21].

The complete tap only needs to be replaced if the spout continues to leak after the repair or if the thread on the swivel part [20] has been damaged too severely. This is rare and is normally only necessary in cases of particularly severe frost damage.

In some cases, the mixer cartridge may also be affected. Taps and showers require different replacement cartridges.

The following sections explain how to remove, clean or replace the relevant cartridge.

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3. Folding Taps – Leaks, Water Flow and Spring Tension

3.1 Checking the cartridge in the event of leaks or reduced water flow

If water escapes behind the handle of your Queensize Camper folding tap or the water flow decreases over time, the cartridge should be checked.

In the event of a leak, the cartridge may no longer be seated correctly inside the housing because the cartridge retaining nut has come loose. Alternatively, the cartridge may have been damaged by frost or another cause.

If the water flow is reduced, the strainers on the rear of the cartridge or the aerator on the spout may be dirty.

1. Unscrew the push button [12] anticlockwise and remove it together with the spring [31].
2. Loosen the plastic nut [14] anticlockwise using a 24 mm socket.
3. Pull off the handle [15].
4. Check where the water is escaping. If it leaks between the guide ring [18] and the swivel part [20], the complete tap will usually need to be replaced. Otherwise, the cartridge is generally the affected component.
5. Unscrew the cartridge retaining nut [17] using pliers and remove it together with the guide ring [18].
6. Pull out the cartridge.
7. If there is no water flow, carefully clean the strainers on the rear of the cartridge.
8. Insert the cleaned or new cartridge. The two small plastic pins must sit correctly inside the holes in the base [23]. The cartridge should then sit approximately 3.5 cm deep inside the housing [24].
9. Refit the guide ring [18] and cartridge retaining nut [17] and tighten them.
10. Carry out a leak and flow-rate test.
11. If the test is successful, refit the handle [15] and plastic nut [14]. Tighten the nut only enough to ensure that the handle can still be moved easily.
12. On the relevant tap versions, refit the push button [12].

3.2 Adjusting the spring tension of the folding tap

Queensize Camper folding taps can be folded away when they are not required and the sink needs to be covered. Depending on how frequently the tap is moved, the detent position and spring tension may change over time.

If the spring tension in the 45-degree detent mechanism is too strong and causes the tap to jam, or if the holding force is too weak, it can be adjusted using the internal grub screw [9] in the swivel part [20].

1. Completely unscrew the outer grub screw [21] from the swivel part [20].
2. Carefully pull out the complete spout.
3. Adjust the internal grub screw [9] as required.

• Increase the holding force: Tighten the grub screw [9] clockwise.
• Reduce the holding force: Loosen the grub screw [9] anticlockwise.

The swivel part can then be moved even without the spout inserted. This allows you to check the resistance of the individual detent positions directly.

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4. Queensize Camper Showers – Repairing Leaks

4.1 Replacing the mixer cartridge in a leaking shower

If water escapes behind the lever at the front of the shower mixer, the mixer cartridge may no longer be seated correctly inside the housing or may have been damaged by frost or another cause.

1. Unscrew the small handle [19] anticlockwise.
2. Loosen the grub screw [20] behind it using a 2.5 mm hex key.
3. Pull off the handle cap [21].
4. Unscrew the stainless-steel cover cap [22] anticlockwise.
5. Loosen the brass cartridge retaining nut [23] and pull out the cartridge [24].
6. Thoroughly clean the blue rubber seal on the rear of the cartridge and the contact surface inside the housing [27].
7. Insert the cleaned or new cartridge [24]. The two plastic pins on the rear must sit correctly inside the corresponding holes. The cartridge must no longer be able to rotate once it has been inserted.
8. First screw in the cartridge retaining nut [23] by hand and then tighten it using a suitable spanner.
9. Refit components [22], [21], [20] and [19] in this order.

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5. Low-Profile Drain Sets & Traps

Compact packing and installation dimensions are particularly important in many camper conversions. Queensize Camper therefore developed solutions at an early stage that make it possible to install sink drains with a particularly low profile and minimal space requirements.

Current Queensize Camper sinks are already supplied with a low-profile drain set. This can be used together with the optionally available Queensize Camper trap .

A separate conversion kit for the low-profile, space-saving drain version is no longer required for current sinks. It was only necessary for first-generation Queensize Camper sinks.

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